Labquipsales On Line Terms & Condititions of Laboratory Products

Making A Purchase:

Making a purchase could not be easier. Just browse our On-Line store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit & debit card payment. We do not charge for any item until it is ready to ship. Back-ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling:

Standard shipping cost is $30.00 Metro upto 15kg not including GST.
N.B This offer does not apply to equipment  or bulky items.

Delivery Schedule:

We will normally despatch your order to you within 3 working days if stock is available .
However we can offer an Express Delivery if required.

Back Orders:

If your item is not in stock, we will back order for you. Your invoice will always display backorder  with the option to cancel your order if you would rather not wait providing the item is a off list order specially ordered.

Tax Charges

 10% GST  is added to all orders .

Credit Card Payments: 

The purchase can only be completed with the following information Card Details acompanied with the following ID. Current Motor Licence or and Photo ID.  area  All sensitive information is automatically encrypted, ensuring your information is kept private and cannot be read in the event that someone else intercepts it. To further safeguard your debit and credit card numbers and your bank account details, the firewall-protected servers do not connect directly to the internet. For more information on PayPal security visit www.paypal.com

Reaching Us:

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 1300-Labquip or fax us on 61 03 9729 2499 E: sales@labquipsales.com.au Mail: P.O Box 75 Ferntree Gully 3156 au

Privacy Policy:

 Labquip Technologies do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

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Returns Policy:

All goods supplied by the Company shall be examined and checked immediately upon receipt by the buyer. The company should be notified in writing within 48 hours of any damages, shortages or errors in the consignment. No claim whatsoever will be accepted by the Company in respect of any damage or shortage after this time. Where there is total loss of the Goods in transit, the customer must notify the company within seven days of the invoice. If no such notice is given, the Goods shall be deemed to have been supplied in accordance with the order and to have been accepted by the Buyer.

Goods that conform to the Buyer's order may not be returned without the consent of the Seller. The Seller reserves the right to impose a handling charge of 25% of the net invoice value for these Goods.

The Seller reserves the right to refuse to accept any Goods returned, for whatever reason, if after inspection such Goods or their packaging prove unsatisfactory in any way or they have been specially ordered or made.

The Buyer is responsible for ensuring that any returns are free from biological and chemical hazard. The seller reserves the right to refuse to accept Goods which in its view present a hazard to its staff or which may infringe the Health & Safety at Work legislation.


F: 03 9729 2499

E: sales@labquipsales.com.au